🔗 HubSpot KB Bridge: Customize and manage whatsapp message templates
💡 Core Capability
After you connect a WhatsApp Business account as a channel in the conversations inbox or help desk, you can personalize and send WhatsApp message templates to WhatsApp users who engage with your brand.
🛠️ Key Operations & Headings Outline
- Before you get started
- Create message templates in your WhatsApp Business account
- Insert template variables and configure external media
- Message template types and approval
- Personalize and manage message templates in HubSpot
- Send a WhatsApp message template in a workflow
- Review unsupported WhatsApp templates
- Related content
📋 Subscription Availability
- Marketing Hub Professional, Enterprise
- Service Hub Professional, Enterprise
🔗 WayCup Operations & Workspace Context
- Active Projects & Client Notes:
- WayCup Playbook Relevance: High relevance to aligned client deliverables and custom configurations.
TIP
Need Step-by-Step UI Verification? Read the live, verbatim HubSpot article here: View Live Manual on HubSpot