πŸ”— HubSpot KB Bridge: Chatflow availability settings

πŸ’‘ Core Capability

Create a rule-based chatbot to connect with your website visitors. The chatbot will appear as a widget on your website pages where a visitor can start a conversation. The rule-based chatbot can help qualify leads, book meetings, or create support tickets by sending a series of questions and automated responses. Use the bot to gather initial information about the visitor before a member of your team takes over the conversation.

πŸ› οΈ Key Operations & Headings Outline

  • Use Case: Scale Support with a Knowledge Base & Support Bot
  • Before you get started
  • Set up your chat widget
  • Create a rule-based chatbot
    • Build your rule-based chatbot
      • Create a welcome message
      • Add bot actions
    • Turn on knowledge base browse and search (Service Hub Professional or Enterprise only)
    • Set up your targeting rules
    • Customize the chatbot’s appearance and behavior
    • Manage your chatbot options
      • General

πŸ“‹ Subscription Availability

  • All products and plans

πŸ”— WayCup Operations & Workspace Context


TIP

Need Step-by-Step UI Verification? Read the live, verbatim HubSpot article here: View Live Manual on HubSpot