πŸ”— HubSpot KB Bridge: Hubspot crm email integration faq

πŸ’‘ Core Capability

Find answers and general information quickly regarding connecting your email inbox to HubSpot. A connected inbox is required to send emails through the CRM and make use of certain Sales Hub and Service Hub features.

πŸ› οΈ Key Operations & Headings Outline

  • What does connecting an inbox to HubSpot do?
  • How are emails and attachments processed for connected Office 365 and Exchange Online inboxes?
  • How are attachments handled by HubSpot?
  • Can I connect my inbox to HubSpot via POP3?
  • How does HubSpot find emails and replies to log after I connect my inbox?
  • What information is logged in the CRM?
  • What does the HubSpot CRM do with the body text of emails I send through the CRM?
  • How does HubSpot handle security with connected inboxes?
  • How long is email data stored in HubSpot?
  • Why is the email sent from my inbox taking a long time to appear in the CRM?
  • Why isn’t the email I sent from the CRM showing up in the sent folder in my email inbox?
  • Why did my email inbox get disconnected?

πŸ“‹ Subscription Availability

  • All products and plans

πŸ”— WayCup Operations & Workspace Context


TIP

Need Step-by-Step UI Verification? Read the live, verbatim HubSpot article here: View Live Manual on HubSpot